Why Choose Bitrix24 CRM for Your Business?

In today’s competitive business landscape, managing customer relationships efficiently is crucial for success. Whether you run a small business or a large enterprise, having a robust Customer Relationship Management (CRM) system can significantly impact your growth. Enter Bitrix24 CRM, a powerful solution that seamlessly integrates with your website and streamlines your customer interactions.

Set tasks and manage projects online.

From any device and any platform

Easy to set tasks and monitor deadlines

Plenty of methodologies to choose from: Kanban, Gantt chart, and more

Stay on top of your projects with task reminders and notifications

Intuitive navigation and smart search filters

What Is Bitrix24 CRM?

Bitrix24 CRM is an all-in-one platform that combines customer management, sales automation, marketing, and communication tools. Here’s why it stands out:

Bitrix24 offers an intuitive interface that makes it easy for your team to navigate and use the CRM effectively.

Tailor workflows to match your business processes. From lead capture to deal closure, Bitrix24 adapts to your unique requirements.

Capture leads directly from your website using CRM forms. Track their journey, assign tasks, and nurture them through the sales funnel.

Automate repetitive tasks, such as follow-ups, reminders, and lead scoring. Spend more time closing deals and less on manual work.

Bitrix24 integrates seamlessly with your website, email, social media, and other tools. Keep all customer data in one place.

Designed for online collaboration and project management, this is the ultimate “get things done” tool from Bitrix24.

Ready, set, done!

Create tasks and manage deadlines with style and ease. In the office or on the go. From your laptop or smartphone.

Bitrix24 will always keep you notified of any project-related activity and help you focus on what’s really important.

Bitrix24’s website integration is a game-changer for businesses. Here’s how it works:

Create custom forms for lead capture. Place them on your landing pages or online store. Collect essential information directly from potential customers.

Ensure compliance with data protection regulations. Use pre-installed agreements or create your own for consent to process personal data.

Choose which CRM entities (deals, contacts, companies) are created when customers submit forms. Expert mode allows handling duplicates efficiently.

Personalize form titles and subtitles using tags like First Name, Last Name, and more. Make interactions feel tailored to each customer.

Configure reCAPTCHA v2 to prevent spam submissions.


  • Leads, Deals, Contacts, Companies
  • Quotes, Invoices
  • Online payments
  • Sales automation
  • Rules and triggers
  • Contact center
  • Marketing
  • Sales Intelligence 
    Replaces: i-zoho i-saleforcei-hubspotand more


  • Chats & video calls
  • Online meetings
  • Feed
  • Calendar
  • Online documents
  • Drive
  • Webmail
  • Workgroups
    i-clickupi-sharepointi-smarsheetand more

Tasks & Projects

  • Tasks
  • Projects
  • Gantt chart
  • Kanban board
  • Time tracking
  • Task and project templates
  • Task automation
  • CRM integration
    Replaces:i-jirai-trelloi-asanaand more

Sites & Stores

  • Free website builder
  • Online store
  • Free templates
  • Mobile & SEO friendly
  • Web forms
  • Web widgets
  • CRM integration
  • Google Analytics integration
    i-wixand more

HR & Automation

  • Employee directory
  • Worktime tracking & reports
  • Absence management
  • Announcements & appreciations
  • Workflow automation
  • Requests & approvals
  • No-code RPA
  • Knowledge base
i-orangehrmi-twilioi-bamboohr and more

Why Bitrix24 CRM?

Bitrix24 tracks customer interactions from the moment they land on your website. No lead slips through the cracks.

Understand customer behavior, preferences, and engagement patterns. Use this data for targeted marketing campaigns.

Collaborate seamlessly with your sales team. Assign tasks, share notes, and monitor progress within the CRM.

Use Bitrix24’s communication tools to provide exceptional customer support. Respond promptly to inquiries and build trust.

15,000,000 organizations have chosen Bitrix24

available in 18 languages

See why customers love Bitrix24

What makes Bitrix24 better than 99% of other solutions on the market?

Benefits of Bitrix24

Using Bitrix24 can take your marketing plans to the next level by helping you organize your efforts. View your company data for work hours, SEO efforts, and track ROI with our CRM software. Other benefits of using Bitrix24 include being able to do the following:


Are you interested in Bitrix24 but need to see whether the solution is a good fit for your business?
Click on the button to arrange an online demonstration.